Free Shipping on orders over $250 | Hand delivery available in Miami and Miami Beach

Free Shipping on orders over $250 | Hand delivery available in Miami and Miami Beach

Delivery & Shipping

Shipping Policy


Nest Casa ships to addresses within the United States, excluding P.O. boxes. All orders must be shipped to a physical address.

We provide packing and shipping as a service to our customers, and we will ship via UPS or one of our preferred carriers unless otherwise requested.

For shipping outside of the United States, orders will be delivered with the most appropriate and cost-effective method.

For our interior designer clients, all shipping and packing charges will be noted on the final balance due upon invoicing. If a customer prefers to make their own shipping arrangements, they do so at their own risk. We do not take responsibility for damages incurred during the shipping.

Return Policy

We hope that you will be delighted with your purchase. However, if for any reason you are not completely satisfied with your order, we are happy to offer a refund, exchange or replacement on all goods returned to us within 10 days of receiving the item, provided they are in their original, unopened and unused condition.
For all returns, please email us at customerservice@nestcasa.com.

FAQ

We accept all major credit cards via Stripe. We also accept ACH/wire transfers. Contact us for more details at customerservice@nestcasa.com.

It depends on the shipping method you choose. We try to ship all purchases within 24 hours of receiving your order. For delivery within Miami and Miami Beach, we strive for same-day delivery. Otherwise, we ship within 24 hours of order receipt.

If your product is damaged upon arrival, take photos of the item and packaging and contact us immediately at 1-305-640-5922 or customerservice@nestcasa.com.

No, all shipping and handling fees are non-refundable.

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